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Why Financial Institutions Must Step Up as Today’s Consumers Get Savvier
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Editor’s Note: This engaging piece features Absa Bank Kenya’s head of consumer banking who emphasizes that financial organizations need to be alert regarding how they deliver their services to clients. According to his viewpoint, those times have passed where customers cared only about basic quality. Providing superior customer service is now crucial. This change…
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Unity Bank Unveils GenFi: A Gamified Banking Revolution for Kids and Teens
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To boldly reshape the approach to promoting financial literacy, Unity Bank Plc, a leading Nigerian retail bank, has launched GenFi—a specialized digital banking platform designed for children and teens aged 8 to 18 years old. This initiative aims to equip young individuals with crucial money management abilities. The release comes after a report from…